Human value at the core
We are still people treating people, with each and every one of their individual complexities.
We treat our team of professionals with the same care and delicacy as we treat the users of our services.
Since our beginnings, we have been forging our own DNA, which, far from being immobile and permanent, continues to improve, nourished by each of the people who have passed through the centre.
We are, above all, facilitators of the recovery process. We do not have magic hands and our miracle remedies are based on education, perseverance and dedication. From the first moment, the user will be provided with information, recommendations and exercises to start taking control of their own recovery.
It is impossible for one professional to have all the necessary knowledge to tackle everything and we have known this for a long time, which is why we work as a team and in communication with external professionals to provide as much knowledge as possible.
As soon as you enter, you will be assigned a reference professional at the centre who will be the first to attend to you by default. If you have any doubt, clarification or problem, our administrative services will direct you to your reference person, regardless of whether or not he/she is the one treating you at that moment. Moreover, if you want that person to be someone specific, you only have to ask and the professional of your choice will be assigned to you directly.
If we do not obtain the expected results in the first sessions, we will look for other options by referring you to another professional, either outside or inside our facilities.